This course defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Through interactive exercises, students will learn about groups and teams, decision-making processes, and conflict management within an organization. Course activities also cover communication styles, channels, organizational structure, and culture and its impact on employees. Students also learn how to perform a job analysis and job redesign.

Prerequisites

• None

Learning Objectives

• Identify the fundamentals of organizational behavior, the types of communication and power in an organization, and examine how they affect organizational behavior.

• Identify the individual characteristics that affect organizational behavior, and the factors that drive individual behavior.

• Identify the ways in which power and politics are used in an organization and the impact of leadership on organizational behavior.

• Identify the elements and types of organizational structure and their effect on organizational behavior, individuals, and groups.

Who Should Attend

• People managers

• Individual employees interested in organizational dynamics and teamwork

Course Outline

• Understanding organizational behavior

• Organizational dynamics for individuals

• Group and team dynamics

• Organizational processes

• Power, politics, and leadership

• Organizational structure

• Job and workspace design

• Organizational culture

Class Length

• One Day (8 PDUs)