This course covers the
basics of creating a performance plan and the
appraisal process. Students will learn how to
conduct a performance-planning meeting, document the
performance plan and provide positive and
constructive feedback. The topics for providing
effective appraisals include coaching employees
during appraisal periods and conducting appraisals
with a focus on the employee's performance. Through
interactive exercises, classroom activities explore
handling performance problems with employees and
making performance improvements along with
documenting ongoing communication. The class will
also explore techniques for responding to defensive
employees and resolving conflicts in appraisals with
an emphasis on understanding the laws and reducing
the risk of legal challenge.
Prerequisites
Learning Objectives
-
Understand the
importance of creating a performance management
plan and the steps to establish the plan.
-
Identify the steps
to conduct an effective performance-planning
meeting and the process of providing feedback
-
Identify the types
of coaching and document coaching and feedback
efforts.
-
Understand the
performance appraisal process.
-
Identify and
gather material to prepare for an appraisal
discussion.
-
Identify legal
appraisals and responsibilities in relation to
laws enforced by the EEOC, risks of legal
challenges, and the importance of maintaining
positive communication.
Who Should Attend
Course Outline
-
Understand
performance management
-
Performance-planning meeting
-
Appraising
employee’s performance
-
Legal appraisal
-
Performance
improvements
There are numerous
exercises to reinforce the concepts taught in this
class.
Class Length
